Why is my Sinch Account upgrade taking so long to process?

When you are upgrading your account, first-time payments are processed and checked manually, so it might take a couple of days before the upgrade is processed.

Please keep an eye on your e-mail in case an Account Manager reaches out to you, with a request for more information.

If you have any concerns please reach out to the Sinch Support team.

Related Content:

• How do I upgrade my account?