Glossary
General Support
- Sinch Digital Interconnect Operator Services Escalations and SLA
- Contacting Sinch
- Sinch APIs
- UX Research Participation Agreement
- Reporting Scams and Fraudulent Voice Calls and Texts in United States and Canada
- Sinch Mailgun Nodes in Node-RED
Campaigns
- How does SMS count work in Campaigns message editor?
- How should I format numbers for Campaigns in my CSV/Excel file?
- Are messages sent on Campaigns supported by all mobile phones?
- Which countries can you send messages to using Campaigns?
- What are the benefits of rich landing pages?
- What are Completion Statuses and how do they work?
Inteliquent Customer Portal
- Emergency Services Release Notes 2026 in the Inteliquent Customer Portal
- Emergency Services Release Notes 2025 for Inteliquent Customer Portal
- Port Toll Free Numbers to Inteliquent
- Loading Toll Free Numbers to Inteliquent Network in Inteliquent Customer Portal
- Order New Toll Free Numbers in Inteliquent Customer Portal
- Request New Toll Free Numbers in Inteliquent Customer Portal
Vitelity Portal
- Vitelity Direct Customers - Getting Registered for SMS Messaging
- Vitelity Email Standardization
- Vitelity Fax Enabled Device Set-up
- Vitelity Error Codes
- September 2023 Updates to the Vitelity Customer Portal
- August 2023 Updates to the Vitelity Customer Portal
Node-RED Integrations
Engage Classic
Legacy Products
- How Do I Set Up Replies using Connect?
- How Do I Set Up Keywords using Connect?
- How do I view my delivery reports using Connect?
- How do I use SMS Subscription services (Start/Stop) using Connect?
- How do I upload a list in Connect?
- How do I send with merge fields using Connect?
SMS 365, enterprise service
- Certificate Chain for customers using a TLS certificate issued by Entrust Certificate Authority
- NEW TLS certificate - For Sinch (Digital Interconnect) customers who access our MM7 services using the “mm7.sdi.sinch.com” domain
- NEW TLS Certificate – For Sinch Customers who access Email365 service using the “email.sdi.sinch.com” domain
- Can Message Manager automatically manage opt-outs?
- Want to learn more about Message Manager? Who can you contact for help?
- How do you download a report for the campaigns sent in Message Manager?
E-mail 365
- Sinch E-mail365 to Mailgun Migration Guide
- SAP Marketing Cloud - One Click Unsubscribe button not visible in emails
- Sinch E-mail 365 SMTP Connections - Minimum TLS version 1.2 enforcement
- Sinch E-mail 365 - BIMI Support
- Sinch E-mail 365 - Frequently Asked Questions
- Who can you contact for Sinch E-Mail 365 Provisioning requests?