Use the WhatsApp channel of the Conversation API to harness the world's most popular messaging app
- What do the various ‘connection statuses’ for phone numbers signify?
- What is the process for Re Opt-In for any WhatsApp number which was opted out or blocked?
- Is there a sandbox environment for a customer to test the Sinch WhatsApp Business APIs before going live?
- Are transactional messages the only WhatsApp message category allowed as notifications?
- Can the client set a time limit for the end user to reply to a WhatsApp message?
- How long does a WhatsApp customer service window last?
- Can enterprises send a WhatsApp template message within a customer service window and what will be the cost?
- Are the Template Messages linked to the bot or to a WhatsApp account where they will be available to all the client's bots?
- What is the process for an enterprise to terminate a WhatsApp Business account and how long does it take?
- What usage reporting is provided by the WhatsApp channel of the Conversation API?
- Where can you set-up the Callback URL to view responses for WhatsApp messages?
- What is the character limit for a WhatsApp text message and what is the maximum permitted size for attachments?
- Is it possible to schedule WhatsApp messages to be delivered at a planned date/time?
- Where do the Delivery notifications / Receipts (DLRs) for WhatsApp meessages go to?
- Do you get instant notifications for successful and failed delivery statuses for WhatsApp messages or are you notified in batch?
- When sending messages using the Sinch WhatsApp Business API, what is the required mobile phone number format?
- What is the message delivery volume/ minute, speed of delivery for sending bulk messages with WhatsApp Business API?
- Can you send shortened URLs in a WhatsApp message?
- Where can I find documentation for Sinch's WhatsApp Business API?
- When a WhatsApp customer service window has ended, can the end user still send messages to the enterprise?
- What does "Included Template Message Definitions" mean?
- Can a customer port a number or Business API from another Business solution provider to Sinch?
- What options does Sinch's WhatsApp Business API provide for Opting Out?
- Can I use a number that I already own as the number for the Sinch WhatsApp Business API?
- How secure are messages sent using the Sinch WhatsApp Business API?
- What is the difference between a "WhatsApp Verified Business" and a "WhatsApp Official Verified Business"?
- What are the benefits of WhatsApp Business API?
- What is the difference between WhatsApp and the WhatsApp Business Platform?
- Why choose the Sinch WhatsApp Business API?
- Where is Sinch referenced on the WhatsApp (Facebook) Solution Provider directory?