SMS
- Common SMS Error Codes
- Why was my SMS not delivered?
- How do I assign a virtual number to an SMS channel?
- What is a Short Code?
- What’s the difference between Long Codes and Short Codes?
- How can you check the delivery statuses of your SMS?
Conversation API
- How can you modify the retention policies on a Conversation API app?
- As an ASP, how do I onboard customers to Sinch's Facebook Messenger service using the Sinch Build Dashboard?
- How many types of acknowledgements are available for each Conversation API channel?
- What countries are covered by the Conversation API?
- What authentication is supported by Conversation API?
- Why is having a multichannel engagement strategy so important for enterprises of all sizes?
RCS
- Getting Started with RCS using Conversation API
- Can you choose on which channel, SMS or RCS, to send each message?
- How does RCS compare to SMS, MMS, WhatsApp, and iMessage?
- Is mobile data required for RCS?
- What is Google Guest Cloud?
- Is RCS compliant with international regulations?
- What is Sinch's WhatsApp Upscale offering?
- What are Free Entry Point windows?
- What message features are supported by Sinch's WhatsApp services?
- Do Sinch's WhatsApp solutions support Single Product Messages and Multi-Product Messages?
- What are customer care messages?
- Sinch WhatsApp Business API Pricing - Frequently Asked Questions
MMS
- Support for MMS Group Chat Messaging on 10DLC
- What type of API does Sinch offer for MMS?
- Notice of Potential MMS Messaging Delays During Peak Campaign Periods
- 10DLC MMS Delivery Report Status
- How does SMS fallback work for MMS?
- How secure are MMS messages?
KakaoTalk
- How to create AlimTalk templates on Sinch Dashboard?
- What are the AlimTalk template categories?
- Why am I unable to send KakaoTalk Brandmessage button messages?
- Why is my KakaoTalk Channel is disabled?
- What should I do if I changed my KakaoTalk admin account phone number?
- How can a business finds out if a mobile number is registered on KakaoTalk?
- What is Instagram's free messaging period?
- Should I use a User access token or a System User access token when configuring the Instagram channel?
- As an ASP, how do I connect my customer's Instagram account to a Conversation API app?
- How do I know which Instagram feature was used to initiate a conversation with my business?
- What is the Instagram for Business API?
- Why choose the Sinch Instagram service?
Telegram
- What is a LINE official Account Manager?
- What is the cost of sending LINE messages?
- Can I send a message to Telegram user with their Telegram ID or phone number?
- How do you configure a Telegram Bot?
- How can you stop receiving messages from the Telegram Bot?
- How do you know if your Telegram messages have been successfully delivered?
LINE
- What is LINE Marketing Message?
- What is LINE Official Notification Message?
- What can you do to resolve 429 error?
- Can I get a LINE user's LINE ID and registered name?
- Does the Conversation API support LINE Quick Reply?
- Does the Conversation API support LINE Flex Message?
Viber
- Registering Viber Transactional Message Templates via Sinch
- User Initiated Messages to a Viber Business Messaging Account
- What is Viber?
- What variations of API's are available for Viber?
- What type of consent is required before you can use Viber Business Messages?
- Which Industry Verticals are not accepted for Viber Business Messaging accounts?
- Why my messages failed to send to WeChat user using their WeChat ID or phone number?
- How to create a WeChat developer channel for testing?
- What is WeChat?
- How can customers find your WeChat Official Account?
- What is the cost of sending WeChat messages?
- How often can you send WeChat promotional messages to followers?