SMS
- Where can I find information on sending SMS for each country?
- How much does it cost to send SMS?
- What is a Concatenated SMS?
- Why have I been charged twice for sending one SMS message?
- A2P Messaging in the United States & Canada - Disallowed Content
- How do I create a new SMS channel?
Conversation API
- How can you modify the retention policies on a Conversation API app?
- As an ASP, how do I onboard customers to Sinch's Facebook Messenger service using the Sinch Build Dashboard?
- How many types of acknowledgements are available for each Conversation API channel?
- What countries are covered by the Conversation API?
- What authentication is supported by Conversation API?
- Why is having a multichannel engagement strategy so important for enterprises of all sizes?
RCS
- Can you choose on which channel, SMS or RCS, to send each message?
- How does RCS compare to SMS, MMS, WhatsApp, and iMessage?
- Is mobile data required for RCS?
- What is Google Guest Cloud?
- Is RCS compliant with international regulations?
- Can consumers initiate conversations with businesses though RCS?
- How do I create a Meta Business Portfolio?
- How do I create and manage WhatsApp contacts?
- Can I use a Sinch-provided number with Sinch's WhatsApp service?
- As an ASP, how do I onboard customers to Sinch's WhatsApp service using the Partner-initiated method?
- Can I connect my WhatsApp Business account to my Facebook page?
- Did WhatsApp authentication templates become more restrictive in June 2024?
MMS
- Support for MMS Group Chat Messaging on 10DLC
- What type of API does Sinch offer for MMS?
- Notice of Potential MMS Messaging Delays During Peak Campaign Periods
- 10DLC MMS Delivery Report Status
- How does SMS fallback work for MMS?
- How secure are MMS messages?
KakaoTalk
- How to create AlimTalk templates on Sinch Dashboard?
- What are the AlimTalk template categories?
- Why am I unable to send KakaoTalk Brandmessage button messages?
- Why is my KakaoTalk Channel is disabled?
- What should I do if I changed my KakaoTalk admin account phone number?
- How can a business finds out if a mobile number is registered on KakaoTalk?
- Should I use a User access token or a System User access token when configuring the Instagram channel?
- As an ASP, how do I connect my customer's Instagram account to a Conversation API app?
- How do I know which Instagram feature was used to initiate a conversation with my business?
- What is the Instagram for Business API?
- Why choose the Sinch Instagram service?
- Troubleshooting the integration between your Instagram business account and Conversation API app
Telegram
- What is a LINE official Account Manager?
- What is the cost of sending LINE messages?
- Can I send a message to Telegram user with their Telegram ID or phone number?
- How do you configure a Telegram Bot?
- How can you stop receiving messages from the Telegram Bot?
- How do you know if your Telegram messages have been successfully delivered?
LINE
- What is LINE Marketing Message?
- What is LINE Official Notification Message?
- What can you do to resolve 429 error?
- Can I get a LINE user's LINE ID and registered name?
- Does the Conversation API support LINE Quick Reply?
- Does the Conversation API support LINE Flex Message?
Viber
- User Initiated Messages to a Viber Business Messaging Account
- What is Viber?
- What variations of API's are available for Viber?
- What type of consent is required before you can use Viber Business Messages?
- Which Industry Verticals are not accepted for Viber Business Messaging accounts?
- What type of content is prohibited on Viber Business Messaging?
- Why my messages failed to send to WeChat user using their WeChat ID or phone number?
- How to create a WeChat developer channel for testing?
- What is WeChat?
- How can customers find your WeChat Official Account?
- What is the cost of sending WeChat messages?
- How often can you send WeChat promotional messages to followers?