Sinch SLAs

For information about Sinch SLAs, please refer to the Messaging Service Level Agreement (SLA).

Important Notes:

• These SLAs are only for customers with a service contract.
• We do not have SLAs for online (cloud/self-sign up customers). If you are an online customer, to contact support you can create a support ticket. Be rest assured that we will always endeavour to support your request as quickly as possible.