If you are interested in signing up for our WhatsApp business API service you will need to source a phone number for your WhatsApp sender. As a CPaaS provider we have a depth of experience when it comes to phone numbers and this article aims to guide and help for what to do with WhatsApp phone numbers.
BYO Number
If you intend on bringing your own number that you want to use together with your WhatsApp business API, we can offer you a self-serve experience through our Dashboard. It is important that this BYO number is directly connected to a physical handset because you will need to retrieve an OTP at the end of the activation process. It is also important that you make sure that this BYO number is not already linked to an exisiting WhatsApp accounts, business or not. A phone number can only be associated with one WhatsApp account.
If you also intend on using the API for your own brand and business you will have the option of using our Embedded sign up integration. Embedded signup is an SDK, provided by Meta, that enables a faster onboarding process, cutting lead time from days to minutes. You can manage Facebook and WhatsApp Business Accounts, manage WhatsApp Business profiles, and complete any requisite verification steps in one smooth process.
Many of our customers do not use the WhatsApp business API for their own brand but rather re-sells the API to their own customers, also known as "ASPs", application service providers. Currently we do not support the Embedded sign up for ASP's but instead you would have to go through our own sign up process available on the Sinch Build Dashboard.
OTP registration page for ASP's
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