What is an RCS Agent?

An RCS Agent acts as a business' identity for customer communications. If you're familiar with Sender IDs for short codes or long numbers for SMS, an agent is similar but contains more details. This will appear in your mobile messaging inbox next to your other SMS, business, and personal messages.

Setting up an RCS Agent involves creating a profile, configuring your brand identity by adding a logo to be shown in your messages, and completing the necessary verification to ensure compliance with mobile operator/carrier and Google guidelines.

Want to get started or review the RCS Agent registration process? Read our guide and see our demo video here! 

For more information on RCS, visit the Sinch RCS product page.