What is LINE Official Notification Message?

LINE Official Notification Message, also known as Friend's letter, LON, is a business message type used for notification purpose towards end-user.

Advantage:

1. No opt-in. Business can send LINE Official Notification Message via end-user's phone number.
2. Increase your LINE business channel opt-in.
3. Fixed pricing, SMS alternative.

Sample Message:

Use case:

1. Delivery update
2. Digital Receipt
3. Membership update
4. Reservation/Appointment reminder
5. System/service alert
6. Personalised notification by business channel(approval needed)

Limitation:

1. LINE Official Notification Message can't be use for marketing purpose, for marketing use please refer to LINE Broadcast marketing message.
2. Template will be needed prior to the sending

Activation:

If you are already a Sinch customer:

• Please contact your sales manager if you want to activate LINE Official Notification Message.

New to Sinch:

• Please indicate your product interest in this link. Our team will guide you on the next steps quickly.

Learn more

• Find out more about the Sinch LINE for Business Channel
• Sinch Developer Documentation site contains comprehensive documentation and tutorials, which show you how we support LINE through the Sinch Conversation API.