Skip to main content

Verification Result and Reason Codes

Shahzad Ismail
Updated

Results codes

Results - A Results code is used to return the current state or the final result of a verification event. It can take the following values:

PENDING Verification is ongoing
SUCCESSFUL Verification was successful
FAIL Verification attempt was made, but the number was not verified
DENIED Verification attempt was denied by Sinch or your backend
ABORTED Verification attempt was aborted by requesting a new verification
ERROR Verification could not be completed due to a network error or the number being unreachable.

 

Reason codes

Reason - A Reason code shows the reason why a verification has FAILED, was DENIED, was ABORTED or why an ERROR occurred. It can take the following values:

DENIED
  • Fraud
  • Not enough credit
  • Blocked
  • Denied by callback
  • Invalid callback
  • Destination denied.
ERROR
(no charge)
  • Internal error
  • Network error or number unreachable
  • SMS delivery failure.
ABORTED
(charge)		 The ongoing flashcall was interrupted / replaced by a new verification attempt. This is very similar to Failed/Expired.
FAILED
(charge)
  • Invalid Calling Line Identity or code)
  • Invalid code
  • Expired
  • Hung up without entering valid code.


Learn how you can use the Sinch Verification APIs to secure your business and enhance relationships with your customers.

Related to

Related articles

Comments

0 comments

Please sign in to leave a comment.