Shahzad Ismail

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Activity overview

Latest activity by Shahzad Ismail
  • Shahzad Ismail created an article,

    RCS Agent Registration, Verification & Launch FAQs

    The following FAQs provide information about the RCS Agent Registration, Verification and Launch processes: If a company has multiple brands under them, do they need multiple RCS Agents?It is usual...

  • Shahzad Ismail created an article,

    When using RCS to send an image, the description is truncated. How can we fix this?

    QuestionWhen using RCS to send an image with description, the description sometimes gets truncated meaning the user can’t see the entire text. Is there any way to show the complete text or do we ha...

  • Shahzad Ismail created an article,

    What are Suggested Action and Suggested Reply buttons for RCS Messages?

    What are Suggested Action Buttons?Suggested actions use built in functionality of their device to support actions outside of the RCS message. Suggested Actions include dialling a number, sharing or...

  • Shahzad Ismail created an article,

    Sending rich files with RCS

    Rich cards combine elements into a single message – they must include an image or a video and can also include a title text, description and up to 2 suggested replies and/or actions. Up to 10 Rich ...

  • Shahzad Ismail created an article,

    What media types are supported for RCS for Business Messages?

    A variety of video, image, audio and application types are supported in RCS. Visit the Google Developers site to see the latest list.Visit our developer documentation for information on how to send...

  • Shahzad Ismail created an article,

    What is RCS for Business (previously RBM)?

    What is RCS? Rich Communication Services (RCS) is a communication protocol between mobile telephone carriers and between phone and carriers, aiming at replacing SMS messages with messaging system ...

  • Shahzad Ismail created an article,

    How do I create and manage contacts for RCS?

    You can manage contacts easily if you’re using Sinch’s RCS service through Conversation API. To learn how to create and manage contacts using Conversation API:Review the Conversation API contact ma...

  • Shahzad Ismail created an article,

    How to create and launch an RCS Agent

    For full details of how  to launch and RCS Agent and to get started with RCS using Conversation API - refer to the article: Getting Started with RCS using Conversation API.

  • Shahzad Ismail created an article,

    Sending RCS messages with Conversation API

    Watch the video below to learn how to start sending RCS messages with Sinch:  The video tutorial above guides you through the processes of assigning your RCS Agent to an existing Conversation API a...

  • Shahzad Ismail created an article,

    Which devices support RCS?

    The following types of mobile devices support RCS: Android RCS P2P and RCS for Business are available on all Android devices.  Apple iOS In September 2024 Apple began to roll out RCS to i...