Shahzad Ismail

Before you can configure SSO, you must add and verify the email domain your users sign in with. Sinch ID verifies ownership by having you add a TXT record to your domain's DNS.Note: The SSO feature...

You can remove a passkey from your account at any time, for example if you are switching devices or want to start signing in with your password again. To remove your passkey, take the following st...

Passkey enrolment happens during sign-in. After you sign in with your password, Sinch ID asks if you want to save a passkey to your device. You can skip or dismiss the prompt and enrol next time. ...

A passkey is a cryptographic credential stored on your device or in a password manager. Instead of typing a password, you authenticate using Face ID, Touch ID, a PIN, or a password manager that su...

You can remove any MFA method from your account at any time. The process is the same for all three methods (SMS, Authenticator app, Security key).To remove an MFA method, follow the steps below:Sig...

A security key uses a hardware device (like a YubiKey) or your platform's built-in authenticator (like Touch ID or Windows Hello) to verify your identity. Security keys follow the FIDO2/WebAuthn st...

An authenticator app generates time-based one-time codes on your device. Popular choices include Google Authenticator, Microsoft Authenticator, and 1Password.To set up an authenticator app, take th...

SMS authentication sends a one-time code to your phone each time you need to verify your identity.To set up SMS authentication, take the following steps:Sign in to Sinch ID and select the Sign-in &...

Multi-factor authentication (MFA) adds a second verification step when you sign in, making your account harder to compromise. Sinch ID supports three MFA methods: SMS Sends a one-time code to yo...

If you experience any  issues with your SSO Configuration or have any questions not covered by the FAQ or want to suggest feature enhancements - please reach out to the same Sinch support channel y...