Shahzad Ismail

Q: When are my EST invoices posted?A: Invoices close at the end of each calendar month and are posted three to four business days later. Q: Where can I find my EST invoices?A: Your invoices are pos...

Detailed analytics for your call traffic can be found in the Analytics section beneath the Elastic SIP Trunking category in the navigation menu.  Here you can use various search criteria to get a g...

Call Detail Records for your calls can be found in the Call Records section beneath the Elastic SIP Trunking category in the navigation menu.Here you can search through records of the calls made ac...

By default, the EST service allows calls to the United States and its territories as well as Canada. The ability to add (or remove) calling permissions for other countries can be found by accessin...

You must register a complete and accurate address associated with a phone number you're using with Elastic SIP Trunking. If you have not added an emergency address to the number, there is a banner...

New telephone numbers can be ordered from the Sinch Build Dashboard by selecting the Get virtual numbers option from the Numbers section in the left hand navigation menu: The Get Virtual Numbers ...

You can configure every Invite sent from your Sinch SIP Trunk to include a custom “X” header. These headers can be configured with almost any name and value. They are most often used in shared envi...

Elastic SIP Trunks can be configured with Forwarding / Fallback. Once set, if a call to one of the telephone numbers associated with a trunk cannot be completed over any of your SIP Endpoints (or i...

SUBSCRIPTIONS: If you want to subscribe to updates for Elastic SIP Trunking, click the Options menu button in the right-hand-corner of this article and select Subscribe. You will then receive emai...

After configuring your SIP Endpoints, you will need to configure your outbound call settings:   Configuring Country Permissions is optional; US, Canada, Puerto Rico and USVI are allowed by default...