Training your bot in Sinch Engage Classic

When you add or delete intents or entities, it is crucial to train the bot so that it can learn them and recognize correctly what is said by the user.

To train your bot:

1. Go to your bot canvas under Flows.
2. Click the dropdown next to the Publish button.
3. Select the Train button. The training time depends on how much you changed. Bigger changes may take longer for the bot to fully understand and incorporate the modifications.