How to use Campaigns to create a good SMS campaign with a rich landing page?

When using Campaigns, a successful SMS campaign relies on three pillars:

• A clear and engaging message that captures attention
• A strong call to action that drives clicks
• A focused landing page that converts those clicks into results.

Together, these three elements transform a simple message into a complete customer journey that drives results.

1. Write an effective SMS message

Your SMS is the first step: its goal is to capture attention and motivate users to click.

To achieve this:

• Keep your message clear, simple, and easy to understand
• Use action-oriented verbs (e.g. Discover, Shop, Book, Claim)
• Personalise your message with customer data whenever possible
• Include your brand name to build trust
• Highlight the value of your offer (discount, exclusivity, benefit)

Best practice: Use a simple structure:

[Offer] + [Call to action] + [Link] + [Optional context or urgency]

Example: “Enjoy 20% off your next purchase. Shop now: [link]”

Business impact: A clear and compelling message increases open rates and click-through rates.

2. Drive clicks with a strong call to action

Once you have your user’s attention, the next step is to encourage them to click.

To maximise clicks:

• Place your link in a visible position in the message
• Use a clear and direct call to action (e.g. “Click to discover”, “Shop now”)
• Create a sense of urgency (e.g. limited-time offers, exclusive deals)
• Spark curiosity without revealing everything in the message
• Use branded or recognisable links to increase trust

Best practice: Make it obvious what users will gain by clicking.

Examples

• “Discover your exclusive offer”
• “Click to see your reward”

Business impact: Strong calls to action significantly improve click-through rates and campaign engagement.

3. Create a high-converting landing page

The landing page is where your campaign delivers its value.

Its role is to turn clicks into actions, such as purchases, sign-ups, bookings, or engagement.

To maximise conversions:

Focus on a clear goal

• Design your page around one main action
• Avoid distractions and unnecessary elements

Optimise for mobile experience

• Ensure your page is easy to read and navigate on mobile
• Highlight key content above the fold (visible without scrolling) [community.sinch.com]
• Place your main call-to-action button in a prominent position

Deliver a consistent experience

• Make sure your page matches the promise of your SMS message
• Use consistent branding and messaging

Keep it simple and actionable

• Make it easy to complete an action in just a few steps
• Use clear buttons and concise content

Business impact: A well-designed landing page increases conversion rates and overall campaign performance.