The table below illustrates the WhatsApp features that are supported by the WhatsApp channel of the Conversation API:
| Outbound Message (Mobile Terminated) Features | Sinch Conversation API + WhatsApp |
| Text Messages | ✔️ |
| Audio Messages | ✔️ |
| Document Messages | ✔️ |
| Image Messages | ✔️ |
| Video Messages | ✔️ |
| Location Messages | ✔️ |
| Template Messages with Text | ✔️ |
| Template Messages with Image | ✔️ |
| Template Messages with Video | ✔️ |
| Template Messages with Document | ✔️ |
| Template Messages with Buttons | ✔️ |
| Template Messages with Location | ✔️ |
| Sticker Messages | ✔️ |
| Sending Contacts (non-template message) | ✔️ |
| Interactive List Messages | ✔️ |
| Dynamic Reply Buttons | ✔️ |
| Interactive Single-Product Message (Product Catalog) | ✔️ |
| Interactive Multi-Product Message (Product Catalog) | ✔️ |
| Meta Cloud API | ✔️ |
| WhatsApp Flows | ✔️ |
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