Note: Some of the fields below can be found on the Sinch Build Dashboard. These fields are noted in the table. This information can be found by navigating to the Service APIs tab under SMS on the Sinch Build Dashboard.
This article outlines and describes the settings that are necessary to configure Adobe Campaign Classic.
General Settings
| Label | Friendly name of the channel. |
| Channel | Should be set to "Mobile (SMS)" |
Use the default options for all the other settings.
Mobile channel - Connection settings
| SMSC Implementation name | Specify a meaningful name for this connection. |
| Server |
The FQDN or IP of the Sinch SMSC you wish to connect to. |
| Port |
3600 for unencrypted SMPP 3601 for SMPP via TLS (Requires that "Enable TLS over SMPP" is enabled under "SMSC specificities") |
| Account | Known as the system_ID in the SMPP protocol. Equivalent to the username. This information can be found on the Sinch Build Dashboard. |
| Password | This information can be found on the Sinch Build Dashboard. |
| System type | Leave this field empty. |
| Number of MTA child connections | Contact your account manager to determine the total number of connections your system_ID can use. This value should be set to half of that value. This is due to Campaign Classic being limited to using the TX/RX bind-method, as compared to TRX. |
Mobile channel - SMPP channel settings
Authorize character transliteration |
This setting can be ticked to allow Campaign to re-encode characters, for example "ê" to "e". |
| Source number |
The "from" number or alpha of your messages. Also known as the originator. This can be a company name, a long number or short code. We recommend keeping all alphas shorter than 11 characters. |
| Source TON/NPI |
This value depends on the type of Source number set in the above section. Refer to the Source address settings table showing common combinations in our Sinch Developer Documentation. |
| Destination TON/NPI | Always configured as 1/1, as Sinch only support messages to International MSISDNs. |
| Service type | Leave this field empty. |
Mobile channel- Throughput and delays
| Sending window | The SMPP window size dictates how many un-responded PDUs are allowed. Contact your account manager to determine the best value for this setting. |
| Max MT throughput | Must be configured to the value associated with your account. This value is set to 10 by default, though it can be/may have been adjusted with the help of your account manager. If this is left at 0, you will see rejected messages which will in turn result in delayed messages. |
| Time before reconnection | No change needed – use the default setting. |
| Expiration period of the MT | No change needed – use the default setting. |
| Bind timeout | Set to 60 seconds. |
| enquire_link period | No change needed – use the default setting. |
Mobile channel - Mapping of encodings
Sinch use GSM-7 as the SMSC default alphabet. Therefore, the following Data_coding settings apply:
| Data_coding | Encoding |
| 0 | GSM 03.38 (GSM-7) |
| 3 | ISO-8859-1 |
| 8 | UCS2 |
Mobile channel - SMSC specificities
| Activate message_payload |
This setting allows you to send larger payloads than normal. Do not select this option. |
| Send full phone number | Do not select this option to ensure only digits are sent in the destination address. |
| Bind TON/NPI | Use the default setting 0/0 |
| Range of addresses | Leave this field empty. |
| Invalid ID acknowledge count | Leave as 0. |
| Extraction regex of the ID in the SR | Set to: \b[iD][dD]:([a-fA-F0-9]{32,32})\b |
| Extraction regex of the status in the SR | Set to: \b[sS][tT][aA][tT]:([a-zA-Z0-9]{5,8})\b |
| Regex applied to determine successful status | Set to: ^DELIVRD |
| Regex applied to determine error status | Set to: ^(?:EXPIRED|DELETED|UNDELIV|UNKNOWN|REJECT) |
| Extraction regex of the error code in the SR | Set to: \b[eE][rR][rR]:([a-zA-Z0-9]{0,3}) |
| ID format in MT acknowledgment | Do not modify |
| ID format in the SR | Do not modify |
| SR ID or error code in optional field | Leave unchecked |
| SR ID or error code in text field | Leave unchecked |
| Service ID tag | Leave this field empty |
| Enable TLS over SMPP | Should be enabled if port 3601 is set under "Mobile - Connection settings" |
| Skip TLS certificate verification (insecure) | Leave unchecked |
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