Importing Numbers

Note: Customers who are importing numbers (i.e. want to use their own NNID) will need to complete the NNID provisioning process to support proper message routing with the carriers. To learn more, refer to the article How can you provision a NetNumber ID (NNID)? 

If you have a non-Sinch number that you want to enable text messaging with Sinch as the Direct Connectivity Aggregator (DCA) without porting (or even partially porting) the number to Sinch you can use the Import numbers process outlined below:

1. Log in to the Sinch Build Dashboard.
    
2. Select Numbers from the left menu and click the SMS hosting US/Canada option.
    
3. Select the HOSTED AND IMPORTED tab on the Host number page. This page shows any drafts and already-imported numbers. The Import numbers options are also displayed:
   
   
   
   Click Import number.

3. The Import number dialog is displayed:
   
   
   
   Specify an Import name. This name will be used to identify your number in the Sinch Build Dashboard.  
   
   The Import number process is only available for United States via the Dashboard/API and Canada via API (leaving the CID blank and selecting Country as CA). Select your Country from one of these two options.
   
   Click Create.

4. The Import number page is displayed:
   
   
    
5. Add the numbers that you want to import. There are two ways to do this:

• Upload a CSV file containing the numbers that you want to import using the following format:
  
  

  Either drag and drop your CSV file into the window or click BROWSE to browse for the file and upload it.
  Note: If you need help filling out your .CSV file you, click Download template in the Import details section to download a template .CSV file.
   

• Add your numbers manually, by entering the number, the corresponding SMS App ID and Campaign ID. Click Add a new number.
  
  Note: SMS app IDs are referred to as Service Plan IDs on the SMS tab of the Sinch Build Dashboard.

6. Your imported numbers will be displayed:
   
   

Click here to learn more about how you can get access to a complete range of carefully-tested phone numbers, to use with all your communication services from Sinch.