Shahzad Ismail

Starting mid September 2021, Meta opened up the WhatsApp service, allowing you to send both promotional messages as well as transactional template messages, worldwide.You must use approved message ...

No. As of June 6, 2021, the TTL parameter was deprecated for Template Messages.Learn more about how you can use the Sinch WhatsApp Business API to send messages easily and securely.

If a customer sends your business a message, a 24-hour customer service window begins. During this 24-hour period, your business can send non-templated messages and utility template messages withou...

Sending a WhatsApp template message will incur charges from Meta. Meta's charge is associated with the category of the template (marketing, authentication, or utility). This excludes utility templa...

The Template Messages are linked to the client's WhatsApp Business Account (WABA) – so they should be available for all the client’s bots.Learn more about how you can use the Sinch WhatsApp Busines...

Sinch can terminate an WhatsApp Business API within 24 hours by request. Once terminated the business will not have the ability to send nor receive messages.Financial liability will end 30 days aft...

The Sinch Conversation API with the WhatsApp service gives you access to WhatsApp analytics on the Sinch Build Dashboard. The  dashboard includes general information on the number of MT and MO mess...

To learn how you can you set-up the Callback URL to view responses for WhatsApp messages, refer to this article on configuring webhooks for your Conversation API app. Refer to the Message support d...

Refer to the WhatsApp channel message support documentation in the Conversation API section of the Sinch developer documentation site for information on character limits and attachment size limits....

This is not a standard feature of the Sinch WhatsApp Business API, but you can certainly integrate with a scheduler that you can develop to initiate the call at a predefined future date/time.Learn ...