Shahzad Ismail

The Sinch Status page provides information about: Operational status of the Sinch platform Current, scheduled or past maintenance notifications.  You can also use it to investigate what could have ...

The attached Sinch E-mail365 to Mailgun Migration guide is intended to provide a high level overview and basic understanding of the main differences between Email 365 and Mailgun in order to estima...

Gmail displays the unsubscribe button/link for some senders and not all; please see details in the link below: https://support.google.com/mail/thread/49653586/list-unsubscribe-header-not-providing-...

From October 18, 2023, Sinch will not accept Transport Layer Security (TLS) 1.0 or TLS 1.1 versions for incoming SMTP connections to enforce use of TLS 1.2 or higher from 18-Oct-2023. TLS 1.2 provi...

Sinch E-mail 365 now supports Brand Indicators for Message Identification (BIMI).Read the attached Sinch E-mail 365 - BIMI Support guide to learn more. 

The attached Sinch E-mail 365 - Frequently Asked Questions document contains Frequently Asked Questions (FAQ) related to the SAP E-mail 365 Service.

For Sinch E-Mail 365 provisioning requests and provisioning related questions - please contact:DI.email365.onboarding@sinch.com.

Sinch E-mail 365 supports both 1024 and 2048 bit DKIM keys.

Sinch E-mail 365 does not provide DMARC, but the customer can set it up on their end, and we will pass through the DMARC record as is.However, the customer should contact Sinch prior to implementin...

If you experience an issue with one of your Sinch products or solutions and need support, please follow the Sinch support process outlined below: Step 1 Search the various articles and FAQs ...