Shahzad Ismail

When checking for the times when messages are actually delivered to a user’s mobile phone you cannot rely on the DLR (Delivery Receipt) data as DLRs cannot be used to understand when a message is a...

This article outlines some of the more common mistakes when using SMPP and can serve as a checklist of common misconfigurations. Bind_Transmitter/Bind_Receiver/Bind_Transceiver:The interface_versio...

Commonly referred to as text messaging, SMS stands for Short Message Service, but how does SMS work? At a high level it is very simple but the first thing you need to understand is the difference ...

Short Message Service (SMS) is the telecommunications industry term for a text messages or short messages which are messages of up to 160 characters in length sent by smart phones, mobile phones or...

Here is a list of information that is helpful to include when opening a ticket with the Sinch Support Team: Samples. This is often the most crucial piece of any investigation. This could be a Mes...

The Sinch Canadian Short Code Onboarding guide describes the process for onboarding Canadian short codes. Note: Steps for MMS provisioning have been added below. The process can be summarized in 3...

As your DCA partner in the messaging ecosystem, Sinch works directly with the mobile carriers to deliver A2P messaging traffic to customers. Our mobile carrier partners previously introduced "non-c...

PurposeSinch is committed to maintaining a trusted messaging ecosystem that protects consumers, supports legitimate messaging programs, and meets the compliance expectations established by Mobile N...

The Sinch User Guide for Deactivation Service and Reseller Files  provides technical guidance to customers (including aggregators and content providers) of Sinch US Messaging service concerning ac...

Note: This article provides information related to the standalone SMS API, and it is being maintained for existing customers only. New customers will access SMS functionality through Sinch's Conve...