Shahzad Ismail

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  • SMS SDKs

    Note: This article provides information related to the standalone SMS API and corresponding SDK. New customers will access SMS functionality through Sinch's Conversation API. To learn more about C...

  • How do I create a new SMS channel?

    Sinch provides SMS functionality via the SMS channel on Conversation API apps. Most accounts will usually have one SMS channel provisioned by default. You can create more SMS channels to use with m...

  • How do I assign a callback URL to an SMS service?

    Note: This article describes the behavior of the standalone SMS API; it is being maintained for existing customers only. New customers access SMS functionality through Sinch's Conversation API. Fo...

  • How do I configure Conversation API's SMS channel?

    Sinch provides SMS functionality through the SMS channels that are configured on Conversation API apps. You may create new Conversation API apps and assign an SMS channel to those apps.To assign an...

  • Where do I find technical help for failed SMS?

    To find technical help for failed SMS, we recommend you first reference our Developer Documentation where you can find helpful guidance and information. To look up error codes and for further trou...

  • Supported Canadian Carriers List

    The list below details the Canadian carriers and how they are interconnected:TierNAMENetwork1Rogers Family | Rogers, FidoRogers Wireless1Telus Family | Telus, Koodo, Public MobileTelus1Bell Mobilit...

  • Apple iOS 26 - New features for Messages and Calls and what brands need to know

    Note: The content of this article is based on reported information and beta testing results. The iOS 26 feature set will still evolve with subsequent releases (e.g. iOS 26.1, iOS 26.2, etc).Apple’s...

  • Messaging Security Best Practices

    A new set of security best practices has been released by the CTIA: Messaging Security Best Practices. The CTIA represents the U.S. wireless communications industry and companies throughout the mob...

  • Notice: Potential Messaging Delays During Peak Campaign Periods

    We want to keep you informed about potential delays in message delivery during peak periods such as the holiday shopping season. Such periods typically see a significant increase in message volumes...

  • Optimize Messaging for Black Friday and Cyber Monday

    The Messaging Team at Sinch wants to offer some suggestions for best practices for sending during the highest messaging periods of the year.  To ensure the best deliverability with the lowest late...