Shahzad Ismail
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Articles
Recent activity by Shahzad Ismail-
How do you remove an IP from a blacklist?
If an IP is blacklisted, Sinch will work with our partners to engage with the ISP involved to remove the blacklisting. Sometimes, it may mean that we need to provision a new ( “uncompromised”) dedi...
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E-Mail 365 IP Warming Template
Sinch’s validated IP warmup plan for ramping up email volume on shared and dedicated IPs can be used to establish a positive sending reputation with ISPs.The Sinch E-mail 365 IP Warming Template is...
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Can a 3rd party e-mail service provider be integrated with Sinch E-mail 365?
No, currently we do not have any plans to integrate with any 3rd party e-mail providers.
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Glossary of E-mail Terminology
JSON/ RESTful API JSON API is a specification for how a client should request that resources be fetched or modified, and how a server should respond to those requests. JSON API is designed to m...
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What KPI’s are delivered by the SAP Marketing Cloud?
A list of KPI’s provided by the SAP Marketing Cloud are shown below:Number of InteractionsNumber of Missing Marketing PermissionsNumber of Missing Communication DataNumber of Sent MessagesNumber of...
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What metrics from Sinch E-mail 365 are pre-integrated into SAP Marketing Cloud?
Sinch E-mail 365 API delivers soft and hard bounces as pre-integrated reports with SAP Marketing Cloud.The bounce reports are delivered as API calls providing email ID, Notification ID, SMTP error ...
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Can Sinch E-mail 365 API be used for marketing as well as transaction emails?
Yes, the same API interface and infrastructure can be used for marketing as well as transactional emails.
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Can Sinch E-mail 365 API be used to deliver bulk requests?
Sinch E-mail 365 is designed to deliver personalized email messages. However, should a customer choose this for delivering a common message to bulk recipients, it can easily be handled by passing m...
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What are MX records and how are they used?
An MX record is a publicly available address for an email recipients mail server. When someone, for example:mtest@test.com sends an email to abc@xyz.com, the sender’s mail transfer agent looks up t...
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What features are supported by Sinch E-mail 365?
The core features supported by Sinch E-mail 365 include:Domain and user validationsDKIM & SPF based deliverabilitySupport for multiple senders per sub-domain“Reply-to” capabilitySupport for custom ...