Shahzad Ismail

To check if your bot is doing what you expect, it's good practice to test every new development by using the Test your bot widget on the right side of your canvas.You should see 3 options under Tes...

Your chatbot canvas is the part of your bot builder that like the blueprint of your bot. Think of it as a visual tool that helps you plan, design, and structure your flows of conversation.    1. Fl...

How do you design a good chatbot? In this article, we'll go over the chatbot design process step by step, from planning to publishing. An important aspect of building a chatbot is conversation des...

Designing the way a chatbot converses is called conversation design. It's a combination of technology, psychology, and language that takes into consideration both human and technological limitatio...

A chatbot is an automated conversational agent that uses artificial intelligence to understand and respond to customers' requests in human language. It can take the form of a bot that writes to cu...

Para muchos negocios minoristas, el Black Friday es el día de compras más ocupado del año. Originario de los Estados Unidos, la promoción de descuentos y ofertas especiales en el Black Friday se h...

A Black Friday é sem dúvida um dos principais eventos do varejo no ano. Depois de anos de economia desacelerada, a expectativa para a Black Friday 2023 é otimista: segundo pesquisa do Google, 67% d...

WhatsApp has a very specific rule that can affect how many customer you can reach within a 24-hour period. If you want to send campaigns to large audiences is important to understand how this works...

For many retail businesses, Black Friday is the busiest shopping day of the year. Originally from the US, promoting discounts and special deals on Black Friday has become popular around the world....

There is a new and improved Campaign Experience in Sinch Engage.  What's new? Intuitive Interface: The user interface is completely revamped, focusing on intuitive design and enhanced visual appeal...